I was trying to deposit one hundred rand into my account using the atm when after a couple of minutes of waiting for the transaction to be processed, my card got returned with a slip saying cash jam! you can imagine my shock and horror especially considering this had never happened to me before and ...
I was with this bank for almost ten years and because of FNB's aggressive marketing i decided to join them and requested that the account be closed, but this was not done and i incurred charges for a debit order of R25 for an amount of R1900 and was sent through to a legal collections department. I ...
I have tried multiple times to have my OTP corrected, as I have changed my cellphone number. Version 1: Call centre When you phone the online call centre, they advise you to go to ANY Standardbank branch, and ask by the enquiries counter to have the OTP removed. Once removed a new OTP can be set up ...
I have been using standardbank for three weeks with no problem but today at 13h20 i went to withdraw R200 at glenfair atm and the atm took my card and no money came out but i received an sms saying i have withdrawn money i called the number that apprears on the atm but the call agent took forever ...
I applied for a re-advance on my home loan the terms of which where discussed telephonically. It came to my attention that these terms where different to what I recalled from the telephone conversation. So I called in to enquire about this. On the 7th of March speaking to a Lorain F. explaining the ...
Please see email correspondence between me and this consultant (or lack of correspondence from the consultants side) i want an explanation as to why i do not receive feedback, secondly why its been over a month for anything to be done and thirdly for a bank manager to call me in Ireland on my ...