On 1st April I deposited R800, 00 cash at the ATM in Richards Bay. As the machine had no envelopes available, I fetched and evelope from home, placed the relevant slips in the envelope and placed it in the machine. There was a lapse of time involved here. The deposit did not reflect on my ...
I have changed my account from savings to cheque account after a consultant contacted me. She advised me to change accounts as my bankcosts were very high on the savings account. I went in to see her, and I asked her very nicely how it was going to affect my debit order and security as I receive ...
I am a standard bank client since 2000 using achiever electronic current account now. I recently needed airtime it was an emergency. Standard Bank advertises alot on the efficiency &convenience of cellphone banking thus I decided to make use of that so I could buy airtime from my cellphone this ...
I was at the branch to pick up my replacement Cheque, Credit a man consulting on my left after also queuing for 1 hour, was sent back home because the landlord scratched on the form. This man must now make a 3rd trip, spend more money and queue once more just so he can open an account with you. ...
I think that the current system of calling a call centre is ridiculous. If i want to call my branch i cannot call directly. I get routed through the call centre and then get told they cannot reach the person at my branch and will send them an email so that they can call me back. This is atrocious ...
This bank is unreasonable. they cannot block bogus payments that go off on your account, you have to pay R20 to get details then call them yourself? The closing times are ridiculous. I have investments with their Stan-Lib division. Although I instructed them to make debit order payments on the 25th ...