I was admitted to hospital in February. now when I get the spectramed statement the accounts is paid mostly out of my savings!!! i also get remarks " no benefits available for services rendered" paid out of "benefit booster" and no authorisation found, after myself and hospital ...
I would like to bring to your notice that I am still being Debited after my cancellation letter was sent in to Spectramed and a full month's notice was given. I received an email advising me that I still owe one month's premium when in fact I don't. I cancelled my Medical Aid effective 28 Frbruary ...
Everytime i call there is a different excuse or story, my membership banking details were confirmed in January and my actual membership to begin in February but till date i had not been debited, their reason for that is that there were outstanding documents that i had to send through and of wich i ...
Since last Wednesday I have been trying to contact Specramed for hospital pre-authorization via 0860-1-2474. The voice response system either connects me to a line that isn't answered, or keeps repeating the same options over and over again. I then called the National Call Centre, where an employee ...
My pregnant wife signed up with Spectramed last year, we were told they won't cover the birth however after birth mum and baby will both be covered. We agreed and all was good (call was even recorded). 6 weeks after birth the Doctor detected an issue and my wife needed to go in for surgery - we ...
We are on the Spectra Azure plan, the second best you have. My son has to go for a laporoscopy on 11 April. I pay a premium of R4100 a month. Now I had to hear that Spectramed is only going to pay R1500 of the R7000 doctor's bill. Also we have to pay R2000 of the hospital bill eventhough the Life ...