My 2 year old son needs to go for a small procedure. its over a week now to get a procedure code. Now they realised a week later no its dental, I need to call someone else at Spectra-med for a code. AS it gets dragged along we are losing our appointment with the surgeon. they will also use every ...
On the 1 Feb my last payment to the medical aid was returned by the bank because the medical aid didnt notify me of the increase payment my member nr is 65036314915 Im not willing to get a bad credit because of this ...
Having given Spectramed more than 3 months' notice to cancel my debit order (at their request), you would think they would have had enough time to make sure that the debit order was cancelled. I have received a letter stating that my membership is cancelled, and I am no longer covered, HOWEVER they ...
I am sick and tired of incompetant staff whom read there answers off templets have no people skills and dont know what client service means. They are always unhelpful never and have a clue how to solve problems. I recently cancelled my """hospital plan """ after it was ...
How is this for a medical scheme that prides themselves in customer service. I sent them a mail in which I complain about not having any benefits available and that I need to give 3 months notice to resign off of the scheme because that was the agreement I signed, but they can change the scheme as ...
I recently submitted a claim to Spectramed for a doctor's visit at NHC. They refused to submit this claim as NHC had incorrectly printed a 5 instead of a 6 at the beginning of my medical aid number on the invoice. My full ID number appears on the document and on my medical aid card and yet they ...