I have recently had a terrible run in with above mentioned branch due to a lack of communication and truly a horrible attitude by the Franchisee of the branch. All that aside I would like to thank the lady who drove all The way from Krugersdorp to Randfontein to specially give me my glasses! She is ...
On 19/12/2013 I went to Spec-Savers in Canal Walk, as my specs were broken. I was told it could not be fixed, so I did an eye test and chose new frames. This went smoothly. However, because it meant I would have to live with broken specs for a few days, they told the factory to produce it urgently ...
I went for an eye test on 27/11/13. The staff made every effort to upsell me to more expensive frames, sunglasses and costly special offers but when it comes to offering actual service, there is a dire lack. I was told their computers were down and I had to go back to the store to sign the order ...
I have been a client for years. This year my domestic worker needed glasses for the first time. I told her we would take her script to specsavers and I would pay for the glasses. We went there and chose the frames etc. they could not generate a quote as it was month end but said no problem they ...
I visited specsavers pretoria cbd branch in the middle of novemer 2013 to do eye test as well get eye classes. eye test was done, chose the frame colour which was supposed to be brown but they provided me with black frame. and the store assistant insulted me when i went to pick up my order. i am ...
Earlier the year I had my eye test done at Specsavers Menlyn. When ordering my glasses, I had to go in three times to pay, every time an excuse why I can't pay. When I finally had my glasses there was defect, the second pair also had a defect and it took me two months before I finally had my ...