I had an issue with my prescription spectacles bought in Kimberley, Northern Cape but because I had moved to KZN I tried getting them repaired at Spec-Savers in Malvern and Pavilion Mall, both basically shunned me away without assistance. Having given up I tried Gateway one day while just visiting ...
I recently took my Grandmother for an eye check at SpecSavers in Waterkloof Ridge in Pretoria, after the eye test I asked Genine Pienaar, the optometrist to check my glasses as I was getting headaches. She accidentally broke one of my lenses. She gave me a pair of tester contact lenses to wear ...
We have been given the run around with this branch since day1. It is pathetic. We got a quote from them which excluded the R500 off that's supposedly on special. It was then rectified. Then we go in for the test, the system is offline and we cannot make payment. They take a copy of the card. They ...
From my initial visit through to collection of my glasses a year ago, everyone from the person who greeted me to optometrist, technician and everyone in between gave me such excellent, friendly and efficient service and made me feel so welcome. When my frame recently started wearing out, I went in ...
My wife went and ordered her contact lenses at Spec Savers in Brackenfell. Having told se needs to pay R796.00 for the contact lenses, because of people not collecting, she paid them. After a week and a half she hasn't received an sms or any phone call regarding the lenses. She went to enquire ...
I went to Specsavers Clearwater for my new glasses. I found it difficult to get used to the new lenses. After asking another Optometrist as well as Specsavers Cresta (who were FANTASTIC with going the extra mile) to look at my glasses, they both confirmed that the multifocal lenses I received are ...