We apply for new glasses. My nephew had his eyes tested and choose his frame. In one hour his pair of was ready to collect. The following day they gave him and my son a set of contact lenses for a month to try out for free. I just want to thank you for your friendly fast and good service!! ...
I went to St Georges branch on 10 August 2013 for an eye test and ordered my spectacles, which I was informed would take 5 days. After numerous unanswered calls and emails, I received it after 2 months of waiting. The worst part is that the practice submitted their claim to Discovery and got paid ...
Spectacles broke in July 2013. The insurance approved a quote and the replacement was ordered on 05/08. I was told that it would take between 10 &14 days to receive it as the lenses had to specially imported from Germany due to the nature of the frame. On 19/08 I collected the new spectacles, I ...
I have been ordering my contact lenses from Specsavers Reds Mall for over year now. Generally, till now the service was acceptable. Two weeks ago I phoned them to order new contact lenses and the lady on the phone simply refused to order my lenses. The excuse was that I have not done an eye test in ...
I ordered a pair of trial lense from these people while waiting for my normal lenses to arrive with it. The trials came the other order was never placed. I went to pick them up and the lady behind the counter with short blonde hair, I think her name starts something with an S told me she cant give ...
Hi Spec Savers Canal Walk has the worse customer service I've ever came across. I ordered contact lenses on the 10 Sept, the woman I spoke to was extremely rude and in a rush to get me off the phone and not very helpful when being asked about the product I was enquiring about. A week later I HAD TO ...