I am very dissappointed in FNB... this is the FIRST TIME that I am dissatisfied with something. I visited the slow lounge on Saturday the 21 September and was charged for my visit I contacted the slow lounge before travelling and made enquiries about the qualifying criteria and peak and off peak ...
I am yet another person to be billed for presenting the wrong card. I have all my accounts at FNB including a cheque account that is eligible and a credit card that was at the time R600 short of the qualifying purchase amount. Being ignorant of the rule changes I presented the credit card at the ...
Good day I have been with FNB for several years and i'm getting more and more disappointed by the benefice they are offering. The slow lounge benefice is a benefice ONLY if you meet this criteria, then this one and finally this one. It seems like the criteria are changing on regular basis and it is ...
I joined FNB in 2012 because of all the added benefits. In particularly the Slow Lounge. I used the service a few times and have never been charged. In May 2013 I used the service and wasn't charged. On the 8th & 13th of August I used the service and was charged a total of R500. I was NOT ...
After a long weekend in CT for a friends wedding, my wife and I had lots of work to complete and planned on using the FNB Slow Lounge. Unfortunately my FNB premier / platinum card is missing and they would not let us in. Even showing my Discovery platinum card didn't help. I have never been treated ...
The service quality of the Slow Lounge continues to deteriorate. - unappetizing food - unfriendly staff - over crowded My impression of a airport lounge is that it is an exclusive area which allows members only to relax and make their travel experience more comfortable. It appears that any Tom, or ...