I am an FNB private client and have accessed the Slow Lounge before without been charged. Upon entering the lounge at King Shaka Airport with my 3 kids on 5 April 2013, I was not informed that certain terms and conditions apply with regards to using the lounge. I have now been charged R 1000 for ...
To Whom It May Concern, I am recent recipient of an FNB platinum card. One of the major benefits of this card I was told was access to the Slow Lounge. What i was mot informed is that certain terms and conditions apply with regards to this benefit. I have now been charged R 500 for /- 45 mins in ...
I bank with FNB Private Clients and had the misfortune of travelling to Durban without my bank card! Business finished earlier than expected and with no earlier flight, I had a nearly 3 hour wait at the airport. The Slow Lounge in Durban refused to allow me in without my card as they need to swipe ...
I would just like to commend the FNB Slow Lounge for their awesome calm realxed environment. FNB for making it possible for the ordinaty man to access it! I found myself with 6hrs to spare at the Cape Town Airport, hesitant to spend it at the lounge, I had nowhere else to turn. I used the lounges ...
On the 22 Mar my son (12) and I entered the Slow Lounge at 15.30 to wait for our flight and enjoy the Lounge as we often do. On signing in I was informed by the receptionist that it was peak time and that FNB would bill me R250 for my guest as it was peak time (there were tops 20 people in the ...
I was at the Cape Town International airport and decided to go to the SLOW LOUNGE for the first time. I produced my Platinum Cheque card and my Boarding Pass. The receptionist offered me a complimentary massage which I accepted. Great. I love FNB... HAS SUCH WONDERFUL BENEFITS. Two days later my ...