I have been trying to call Shosholoza Meyl for information regarding train fares to Durban from 06/12/13 to 08/12/13 for our Church Youth Convention. Yesterday from 08h00 to 16h00, I have been trying to call them, at one stage I held the phone for 01h46 minutes without response except for the voice ...
This is what appears on the Shosholoza Meyl website: Shosholoza Meyl promises that each of our passengers will be treated to "A Pleasant Experience" from the moment they book and buy their ticket throughout their journey by train until they disembark at their end destination. I have ...
I have been trying to make a booking on the Shozoloza Meyl for the past 2 months now. I sent an email more than a month and half ago and i am still waiting on a reply. This after calling the call centre and being on hold for 10 minutes at a time without even speaking to anyone! Today 14/11 i called ...
Tourism is considered one of few economic growth zones in SA. Summary of appalling service received when I took Shosholoza Meyl Wellington to De Aar. Went online to book redirected to African Sun Travel, commission gobbling agents, Well ahead of schedule I filled in form. Told they would confirm, ...
My parents are on their way to Cape Town, only to find out there is no bedding for tonight. Nobody from head office at the call centre notified them of the situation. Tonight they will sleep with no blankets through the cold Northern Cape. Absolutely unacceptable! ...
On a trip from Johannesburg to Durban in July 2013 on the Shosholoza Meyl my husband and I found the train to be filthy - disgusting dirty. A complaint was sent through in July 2013 and we are still waiting for a response or feedback from the appropriate persons in charge (the person who booked the ...