1. I had a car hire option with my cover, but when i had a problem i was only given that car after a good week of fighting with Santam to get it, 2. Through out the entire claim processing no information was given to me as the client, even when i was calling in to request updates no one seemed to ...
I reported my cellphone with santam as damaged and i lodged a claim on the 15/05/2013 - claim number163586851.I got through the claims department to report the phone as damaged and i was told to take the phone to any service provider to get an assessment report and quotation for repairs. I have ...
I recently logged a claim through my brokers. The claim was rejected due to clause 11 in the contract. The clause reads 'Information that affects the risk'. This was triggered because I had contractors in my house that did decorative changes. This is extremely difficult for me to understand as I ...
We had a motor vehicle accident on the 7th of April, checked the car in on the 15th, I waited for car to be ready for 3 weeks. When I eventually fetched the car, the tail light was broken, there was unusual paint work that was not there before and the tint on window was shattered, the drivers side ...
I have lodged a third-party claim with Santam (my father's insurer), after he reversed into my car (he is clearly guilty). I have submitted this claim in November 2012. During this first few months in 2013 I submitted photos, proof of ownership and all the rest. I have been leaving messages for the ...
On 30 April I called TIC (part of Santam) to find out whether they would cover me for the following: I am emigrating to Canada. My health insurance ends 30 June, but my flight is only 4 July & I arrive in Canada 5 July. I need emergency medical cover from 1-5 July, after which I will be covered ...