I had an incident on 2 june 2013, submitted a claim on 3 june 2013. I received an sms notifying me who will be handling my queries. But till today, 18/06/2013, 15 days later, my claims consultant has never called me. I had to call her for arrangement of the courtesy car on 04/06/2013, and that was ...
April 6th 2013 I had an accident with my vehicle in Oudtshoorn. Firstly the assessors took about 2weeks to attend to my vehicle, I had to call the assessors to find out how far with the claim, to only find out they had not been to assess the vehicle. I later did submit the documents they need and I ...
I was involved in a car accident in PTA, called Santam help line on the Spot and the way the process was speed up, I was even shocked. the curtesy car was quickly arranged and the inspector by the name of Riaan (Hatfield Branch) was so friendly. thanks to Ms Maluleke as well. Santam has given me a ...
My geyser gave problems and after struggling to get a plumber out i eventually call my insurance company. Santam was very quick iin taking the claim plumber was appointed and my claim is sorted in a day. Now only the resultant damage, but only good service from them Thank you so much ...
I put in a claim for my damaged gate motor and asked that they please attend to my claim urgently as I need it to be replaced before the weekend. They kept me constantly updated and the claim was finalized on Tuesday (the following day) and the funds deposited in my account on Wednesday. The motor ...
I submitted a 3rd party claim against santam on 4 Feb 2012.After numerous calls chasing after claims consultans my claim was finally approved months later, howver as to date my car is still at the repairer with outsanding repair and storage fees owed to them by santam.i have taken up the issue with ...