After laying a complaint more than a week ago on Hallo Peter and after phoning Santam at least a dozen times requesting to speak to a manager, I still have not received any feedback. I only received an e-mail after my first complaint stating that they will look into the matter and get back to me. ...
June 2013 I called santam call centre to advise them to cancel my insurance. They then said they cannot do so as I took the insurance out with a broker. Then I emailed the broker as I couldn't get hold of him on his cellphone to advise him to cancel my insurance effective 1 July 2013. Up until ...
A few weeks ago I put in a claim for things. What brilliant and great service I got. Money was paid out super fast. I thought gee this is the best service I ever got from a insurance place. Now the bad part. Got a call yesterday telling me the monthly payments are going up by R50 P/M So in other ...
I was involved in an accident on 12 May 2013 and the insurance don't want to fix my car the keep on saying it not fixable its write off. The car its drivable the only damages on the car its three doors that need to be fixed and back pump. I told them my want my car fix or not. I will take to panel ...
I logged a claim for my tv on 10 May 2013 through my broker PSG Kosult. I received an email stating that the claim would be settled. An hour later I was advised that the claim would not be settled as my insurance did not cover accidental damage and would be referred to the insurance company. On 15 ...
I Needed to buy a house this year, and only to find out that Santam have listed me, because I could not pay premiums, hence they still fail to advise me of such, all they can say is it will be cleared in the next 2 years ...