I would like to compliment Santam insurance for their service, pricing and continued service after a few incidents with my car. In April this year i was involved in a car accident where the car was written off, the service was good and I received all that was promised in the contract that I have ...
I WAS INVOLVED IN AN ACCIDENT WHERE I WAS HIT BY ANOTHER VEHICLE ON THE SIDE OF MY CAR RESULTING IN MY CAR ROLLING DOWN A BANK INTO ONCOMING TRAFFIC. BYSTANDERS THEN TURNED MY CAR BACK ON ITS WHEELS AS I WAS STILL INSIDE. SANTAM ASSESORS (GARY SEPTEMBER) FOUND THAT THE VEHICLE WAS REPARABLE. THE ...
I was asked to send through some documents regarding my claim which I did. Last week on the 25.07.2013 was also asked to fill in a certain form and emailed it back which I did same day. To my surprise today when I contacted the call centre I was told that they are still waiting for the form from my ...
Hi, I would like to recognize an Immediate Resolution agent by the name of Brandon Vos. After 8weeks of trying to get a claim processed through a broker, Brandon helped me within 48working hours. He is efficient, he took initiative, he is completely responsible and an absolute professional. I know ...
After previously posting on HELLOPETER, Santam were quick to responsed, but that is where it ended. I am very frustrated and upset and in a killing mood with this insurance company. I am getting nowhere. Every time it is a dead end. when will something be done about my damage. How long must I go ...
Congrats Santam, you actually surprised me by giving the worst service i have ever received! I submitted my car claim on 25 May 2013 and today is the 25 July 2013 and still my claim is only half settled. I understand if your accessor had to go to hospital but 2 motnhs is ridicilous! Your service ...