I submitted a claim for a geyser - 3 weeks later I had not heard anything, I had to phone, just be told claim will not be paid, geyser did not actually burst. Santam, please check with the Market, geyser's never actually burst, they start leaking at the seams. Your feedback has been ZERO, your ...
On the 31 July 2013 one of Santams clients caused an accident by skipping a stop street. Ever since I have been trying to get response out of Santam to have my vehicle fixed. I had to send the documents and photos more than once, when I spoke to Nicolene Le Roux at Indwe Risk (the clients broker) ...
My Nissan bakkie were damage by hail in November 2012. Reported it to the broker Abacus. Only got repose in March13 to take vehicle for quoataion. Requested broker Erica that bakkie to be fixed during the time my wife had a operation and could not use her car for 6 weeks, Not adhered to. Told her ...
My parents' home was broken in to on 8 August 2013 and quite a few items were before the police and security company arrived. Their claim was submitted that following week and after a month and a half (with several unresponsive feedback queries from Santam's side), their claim was declined on 26 ...
An accident was caused by an elderly lady who is insured with Santam, she jumped a red robot, writing my car off. Santam are now accusing me of being in the wrong as I was going to turn right and had to wait for oncoming traffic to stop at the red robot. I then proceeded to turn and this elderly ...
Having had vehicle insurance for 23 years with Santam on the same vehicle, I am being treated like a statistic waiting nearly a month for a claim to be processed. They have never had to wait for a monthly premium, always paid on time each month for 244 months, but cannot resolve my claim or even ...