I have visited the e-tag office in Midrand on New Road for 3 conseutive days. Each day I have waited for minimum an hour in the line and I still have not achieved what I have set out to do. They have adequate infrastructure to bill the road users and take our money but they do not have adequate ...
I do not have an etag. My VPC account no is 10031314459 o I received an invoice 461022 dated 17/12/13 which I paid o Later received a statement referring to this invoice o Today received a statement dated 01/01/14 for another invoice 1511875- no invoice received o The call centre informs me they ...
Sanral - I must compliment you - this is better than Live at the Apollo - I haven't laughed as much as this in years - PLEASE dont stop with the entertainment - its great - so much incompetence in one company. I must take my hat off to the HR department for hiring so many "low IQ's" at ...
Attempted to make payment of R38.28 & R19.14 @ Sunward Park & Eastrand Mall shopping centres on 15/01/2014 & 16/01/2014 to the e-toll payment booths. Long periods of waiting (2-3hrs) when told that system failure or slowness. At Eastrand mall on the 16/01/2014 after 1hr-25min at booth ...
Last night I phoned the Sanral Call Centre as I knew that I had gone through the gantries yesterday. I had found bank details to do an EFT into on the website but I needed to know what reference number to put there and I wanted a breakdown of my account. The staff member that I spoke to was very ...
I received my e-toll invoice two days ago. On three separate occasions (Brooklyn & Irene Mall) I have tried to pay the amount due, only to wait in the queue for a minimum of one hour (FYI - your system is so slow, it gets through about one customer an hour when it is working) and then be told ...