I bought a bag worth R3000. Within the week, the zipper comes off. I put it back on with the intention of returning to the store to ask them to tighten it. I was travelling at the time. Literally on day 8 of having bought the bag the decorative leather tussle on the bag zipper comes off at which ...
When entering the San Marina store on Thursday I was told my son and his pushchair should stay outside the store as the cluttered layout does not permit him to enter. To this I raised my concern. Amos, whom I understand to be the branch manager had an extremely bad attitude regarding this and even ...
I bought a R1 695.00 pair of shoes from the San Marina store in Monte Casino. I wore the shoes for one day and before halfway through the day, the front of the shoes were lifting. I then took it back to the store to be repaired and was advised that the shoes would be returned to me with in that ...
The staff is extremely arrogant, does not want to supply their names, no-one can assist you and the area manager does not want to assist. The quality of the shoes are very poor. I will not buy from them ever again, I just want this complaint to be loaded to warn other shoppers, I don't want ...
I recently bought a pair of shoes at /- R1100.00 from San Marino at the Waterfront Cape Town. Upon browsing the displayed shoes, I came upon a pair I liked and tried my size from the pair that were on display. Both fitted well and were in good condition. Upon my decision to purchase, another staff ...
I bought a pair of shoes at San Marina on Sunday 27th February 2013, On the 28th February 2013 noticed that i was given the wrong size. Took the shoes back on the 28th February for exchange. On the 29th i put the shoes on, whilst at work i feel my heel getting sore only to find the sole inside the ...