I've taken my phone in on 4th Oct (ref SA76030), I was told the motherboard and battery is the problem. In addition it was mentioned the phone would be ready ready in the 5th, when I went to collect the phone I was then informed the phone is not ready and that there are no spares. When I enquired ...
The screen on my Samsung 10.1 Tablet is shattered. I contacted the SAMSUNG store in Canal Walk I was told to contact the SAMSUNG-SMART care offices. I had my driver drop off my Samsung Tablet 10.1 there with a very comprehensive note of what I needed. 3 working days later I had to call to find out ...
We bought a S6 HD/3D television from Samsung Clearwater. We purchased an extended warranty and was told by the sales person at the store that if anything technical is wrong with the TV we will get it replaced on the spot at the service centre in Constantia (at HIllfox). Soon we realised there is a ...
Good day I bought a Samsung 51' 3D plasma TV in April last year. The tv stopped working in September this year ( - 17 months). After being told that the Two year warranty on Samsung products started in May last year (three weeks after i purchased my TV) I enquired and was told who the local repair ...
About a month ago I wrote a lengthy report on an issue I've had with a Samsung TV this entire year so far. The report, here on HelloPeter, was said to have been seen by Samsung, and that a representative would contact me. I have not been contacted and I am still in the dark with progress! I am by ...
I collected a spare part for a cleaner for a friend. The part was ordered by phone as they live 70 kms from service centre. I collected and paid for the part on the 30th Aug 2013 and delivered it, the friend realised it was the wrong part so I took it back and got the right part on the 3rd Sept ...