I had a personal loan with Russells, which I settled on the 9th of February 2013. I stopped the debit order at the bank and no money went of at the end of February. Great was my surprise when money went of at the end of March. I phoned Russells immediately and spoke to a Brian. He wasn't very ...
I bought a lounge suite at Russels. After a few months the 2 seater and the lazy boy broke, its something to do with the meganism that kicks out the lazy boy. The 2 seater is loose from each other and i reported it to the store. Every time i got to the store they told me the manager aint there but ...
I bought a washing machine on 28 March 13. I payed cash, and asked for the machine to be handed over to me so I can take it home. I was denied, they told me lame stories about handling and delivery fees. Till today 2 April 13, no delivery, when I phone the store I'm being taken from pillar to post ...
To whom it may conecern, My mom has been a loyal customer for Russells and she bought a washing machine and was paying her instalments up untill she got terminally ill and could not perfome her duties at woek anymore and she could not pay her account due to she had a loss of memory and everything ...
We bought a 32 inch Sony and hifi of sansui in 2010 at jabulani mall they both not working we took the hifi last year in may they told us it had only 1 year guarantee and we bought it in aug so we were still paying it that time and they told us the tv was on warranty and guarantee even extended ...
I BOUGHT BEDROOM SUIT FOR 6000 IN JANUARY 2013, WHEN THIS WAS DELIVERED WE DISCOVERED THAT IT COMES WITHOUT BASE AND THIS WAS NOT EXPLAINED TO ME ON MY PURCHASE... BEFORE SEVEN DAYS I WENT BACK TO THE BRANCH TO SEE IF I COULD EXCHANGE FOR TWO BASE SETS, GOOD ENOUGH I EXCHANGED AND THE BASE SETS ...