I ordered a new cellphone from Vodacom a few weeks back, but was not available when the delivery was made. The driver contacted me and we arranged to have the package delivered the next week. It appears as if Vodacom was notified of this change. However, the new delivery date came and went, and ...
I had an item sent to me with the instruction that they should call before delivering. They did not. So of course no one was there to receive the item. How hard is it to follow a simple instruction? When I complained, the first person who took my call either lost it or cut me off. Attempts to get ...
I upgraded my handset via Vodacom and was due delivery of said handset yesterday (Thursday 5th December 2013) for which I made plans to ensure I was at home - forgoing other commitments. Having "next day delivery" (orders placed before 12pm) and given my order was placed on Tuesday at ...
I went to the Upington branch on Monday morning to organize delivery of a parcel from johannesburg. Yesterday i found out the parcel had still not been collected, i then phoned RAM Upington who failed to phone me back, after phoning back again they said it will be collected on Tuesday and will be ...
I would just like to thank RAM (P.E.branch) and especially Johannes who delivered a parcel in Graaff-Reinet on 3 December. The delivery was of goods from Johannesburg and was so incredibly fast, literally within 24 hours! Being such an outlying area, we are used to deliveries taking a day or two ...
RAM had to deliver a package. I initially gave my office address. A day before the delivery I called and requested whether I can change the address for delivery and the said yes, I changed it and hoped for the best. The next day they delivered it to my office address and I could not accept delivery ...