I placed an order on FNB's smartapp - and was shortly thereafter informed RAM would be delivering the package... On the 18th i received a note at my gate that the driver was at my house - and i wasnt there. This was strange to me as i arranged for them to call me before they deliver as i'm at work. ...
On 24/12/13 I made contact with Ram Couriers. I had a ref no and was told that delivery would be between 10am and 11am. Phoned at 11:30 to be told that the delivery address was wrong. The right address was given and delivery was to be same day. At 14:15 had to phone again. Got the run-around and ...
I ordered a laptop online and Ram Couriers was appointed to deliver it to my door. Their communication is terrible, they do not deliver when they say they will and only after making a huge fuss, they delivered it after hours. But only to find that they had broken the seal and damaged the box. I ...
I bought a hamper from NetFlorist using online services and it was on a same day delivery term. This was the midday of the 17th Dec, and I wanted the parcel to reach the recipient either the same day or on the 18th Dec. The florist failed to tell me that they do not do same day deliveries on ...
This company employs staff that blatantly to you. I have been expecting a delivery from them and was informed that they would contact me before delivery. On Friday (13 Dec 2013) they pitch up to my house but due to no one phoning me, I was not at home to accept the delivery. Then I got a call on ...
We ordered a new phone from Vodacom (who UNFORTUNATELY uses the PATHETIC company RAM Hand to Hand Couriers!!!) They gave me the run around for hours and hours as they tell me they need proof of address when they deliver the phone, a fact that no one told us and I would never have know if I did not ...