I ordered a cellphone from cell c, which unfortunately had to be delivered by RAM. I made it very clear where I would NOT be on certain days. Yet the courier decided to deliver to the said adress. I even called their call center 3 times to arrange for appropriate delivery. I provided an alternate ...
I phoned regarding a delivery and the delivery is all a sudden a problem due to a new person delivering the package.the first person (Marcia) told me it WILL be delivered by 5. I needed the package as i don't just sit in one place. > Then Im told the driver is new. While Im on the phone i get ...
No communication from courier and overall bad attitude. ...
Shawn Bell, the Customer Service Manager responded to my complaint about the poor driving behavior of one of the RAM Courier drivers. His prompt response shows me that there are staff that lives your companies Brand. Lets hope this positive attitude can be filtered down. Kind regards Shaun for your ...
My dad phoned Vodacom who uses RAM hand to hand couriers for the parcel deliveries, so Vodacom then phoned RAM hand to hand couriers to enquire about the parcel. Vodacom then responded to my dad to say that RAM would contact him shortly with regards to his parcel. He tried phoning RAM again at 5pm ...
I requested RAM couriers to collect a firearm on the 3rd of May from Pretoria to be delivered to Port Elizabeth. I explained the urgency of the delivery to the person dealing with my parcel and they collected the firearm the same day. When I phoned them on the 6th of May to track the delivery I was ...