We booked at Protea Hotel Kruger Gate from 21 March to 24 March. On arrival they told us there is no smoking rooms, when we requested a smoking room. Then when it came to supper I have noticed on numerous times there is a handful of Indians staying at the hotel, but unfotunately there isnt Indian ...
This hotel advertises free airport transfers. However when checking along with 10 other guests we were informed that the shuttle does not operate before 6:30 am. We had all requested transfers at 05:00am. ...
Reception staff is dishonest and extremely dis-empowered to service the "High-end" or Platinum customers, the cocktails were pathetic in taste and made from sour milk, the waitress had a don't care attitude, the steak at dinner was raw and could not be eaten or was not taken back. YET ...
Asically i was signed up with and false promises I informed the lady who called to offer the prokard that i have a big family, she said do not worry whenever u need to make a booking call me, she even gave me her cell number. The promises were that i could use my voucher with a special, that i will ...
I was booked into Protea hotel witbank by my travel agent and only to find out the my meeting / training was at protea hotel highveld (witbank). I asked my travel agent to change my reservation and i was told that even if they fall within the same hotel chain group (protea), they are unable to ...
I made a booking for 2 rooms at protea hotels Samrand and paid for it, Due to other circumstances I had to cancel this, the booking was made for the 31st of August with reservation number 1957242. So I cancelled it and received a cancellation voucher, I want a refund because I cancelled it with 5 ...