I cancelled my policy with Platinum Life a week ago. I received the email that acknowledged that they had received my email and would contact me. They phoned me to convince me to reduce the premium and change the policy. I told her I would have to talk to my husband as this was a mutual decision. ...
My wife was recently diagnosed with ovarian cancer. She had a 4kg tumor removed as well as a full hysterectomy. She contacted platinum life and was immediately given the claim forms via email. A week later the claim was accepted. Seven days later she was paid the full amount into her acc. A week ...
I have been a client of Platinum Life for the past 5 years, and the last 4 years nobody contacted me to ask me if I am happy with what I got or not. Every month Platinum deduct monies from my account without fail and quietly they would go on with their business as if I am non - existent. I have no ...
I cancelled my policies as i have a cancer cover this was done in January., For some reason you guys still deducted 741.00 off my bank account without any notice or phone call yesterday, Leaving me in a financial dilemma (school fee etc.).. I want that monies repaid and that policy nulled as i ...
I am extremely unhappy! Your sales team contacted me and gave me the pitch on your cancer policy, they send me the gift. They asked me for my bank details, I refused to give it! They promised me that nothing would go off my bank account without the signed forms! Guess what! You started to deduct it ...
I received no notification, letter, e-mail or call stating that my premiums will be increasing. I understand that there's an annual increase, but does the cover then also increase? And how about letting me know so that I don't get a surprise when there's less money in my account than planned. Some ...