My wife was recently diagnosed with ovarian cancer. She had a 4kg tumor removed as well as a full hysterectomy. She contacted platinum life and was immediately given the claim forms via email. A week later the claim was accepted. Seven days later she was paid the full amount into her acc. A week ...
I have been a client of Platinum Life for the past 5 years, and the last 4 years nobody contacted me to ask me if I am happy with what I got or not. Every month Platinum deduct monies from my account without fail and quietly they would go on with their business as if I am non - existent. I have no ...
I cancelled my policies as i have a cancer cover this was done in January., For some reason you guys still deducted 741.00 off my bank account without any notice or phone call yesterday, Leaving me in a financial dilemma (school fee etc.).. I want that monies repaid and that policy nulled as i ...
I am extremely unhappy! Your sales team contacted me and gave me the pitch on your cancer policy, they send me the gift. They asked me for my bank details, I refused to give it! They promised me that nothing would go off my bank account without the signed forms! Guess what! You started to deduct it ...
I received no notification, letter, e-mail or call stating that my premiums will be increasing. I understand that there's an annual increase, but does the cover then also increase? And how about letting me know so that I don't get a surprise when there's less money in my account than planned. Some ...
I want to thank Michelle from Platinum Life for the way in which she handled my claim on my policy. Michelle kept in constant contact with me and gave me regular feedback on the progress of my claim. Although I felt at times that Sherlock Holmes was needed to investigate my claim I do realize that ...