Hallo. I would like to inform U that I have received the new document regarding my life police and it is incorrect. I asked the person that called me to split the pay out in to 2, half for my husband and half for my mother. It was not done the way I had asked, only my husband is on the doc. Please ...
Called in to update my information with Platinum life and to query the fact that I was not informed of the increase. The consultant who assisted me then told me that you do not inform of increases. I use to get letters, reminder and gifts from you, but it looks like once you have a customer, you ...
I cancelled mine and my husbands policies, went into my bank to cancel all debit orders, but money was still deducted today Terrible service. Will never open a policy with your company again ...
I am trying to get the claim statistics for Platinum Life, who are underwritten by Guardrisk life Limited, but my e mails go unanswered. This does not bode well should I ever have a claim. They take my premium every month without question, but cannot provide me with the information I need. ...
Over the last couple of months, I received 2 wonderful gifts from Platinum life - cancer cover. Thank you so much. And I have been contacted by very friendly ppl. I have decided to take the cover with them and I am sure I will be happy. Thank you again for the lovely gifts. ...
Dear Sir/Madam I have been waiting for 3 WEEKS for someone to phone me back! I am now formally requesting a response on Hellopeter as you clearly dont respond to emails!!! Maybe you should add this when selling your policies ...