I have been utterly in the dark as to why my vitality has not been activated on my Planet Fitness account and I am still paying the full fees. Thabo was exceptionally helpful in providing me with an explanation, references etc and really made an effort to get back to me within minutes after I sent ...
After an informal email to Planet Fitness informing them that a member was accepted at a Univ. in a town without a Planet gym they provided a settlement amount to close the contract. We reverted and said it is too much, the full-time student can not afford the amount provided. A few weeks later we ...
There are a lot of women complaining about the "grave yard" in Feminique, there is nothing worse than to gym in silence, We asked before and was told that the studio is using the sound, Surely they can make a plan for Feminique with seperate sound, besides the sound (or lack off) the ...
Hi, I'm a fan of planet fitness and an disappointed that I have to resort to Hello Peter to get a query resolved. I have personally asked Thabiso at the gym to please e-mail me my gym visits since September 2012 to date. I have even called to remind her on many occassions. She promises to have it ...
I signed a contract late Dec 2012, and canceled in terms of my cooling-off period, stipulated in the contract, as well as the Consumer Protection Act. I sent the cancellation in writing, to the email address specified in the contract, and provided them with the contract number. I also advised the ...
I joined Planet Fitness in August 2012 at the Rosebank branch through Dale. I took the Life Long Provincial option and paid R3088, 00 with the remaining amount to be debited to my bank account at R240.67 per month. At the time, my banking details were not available but I called them in to Dale the ...