I made a request to transfer my Planet Fitness membership from the Wanderers to Craighall Park branch. After filling out documentation and paying, I was assured that my membership chip would be activated after maximum 1 week. It has now been 1 and a half months and still nothing has happened, I ...
I had written a complaint about Planet Fitness in December 2012 regarding the fact that we pay double in December for upgrades. What was not mentioned by Planet Fitness is that upon signing up we already paid a signing up fee for equipment as explained to me. S therefore, I paid a fee for equipment ...
Hello Peter, I bought a Destiny Magazine on my way to Cape Town at the airport it had a Planet Fitness 6 months training voucher, where you Scratch and Win. I am one of the lucky winners now I had to go and redeem my voucher to Planet Fitness near where I am staying. I went to the one in Mega Club ...
I opened an account (3 year lump sum) at Planet Fitness Claremont in July 2012 with the promise I'd be able to gain a free 12 month membership for anybody of my choice. 3 months later I found a friend to accept the membership, I forwarded the necessary details to PF. Behind my back they swindle him ...
I wanted to sign up for a month contract at Planet Fitness Hennopsview and from quotation to billing phase the price increased quite significantly. They could not provide me with any explanation and insisted that I will have to pay the higher amount. This led me to suspect that they make up prices ...
On 31 January, after attempting to phone Planet fitness without success - I went into the Hennops Branch and completed a cancellation form. I was told that there would be a months notic and I would still be billed for January. However I have now been billed for February as well. The telephone ...