Most unhappy with Planet Fitness who apparently include in their fixed contracts an auto renewal clause. I'm not sure this is allowed in terms of the CPA? My two year upfront purchased and little used contract expired September 2012. As I was not attending gym regularly, I didn't bother to contact ...
I am absolutely disgusted with the way I have been treated by Planet Fitness&cant believe that a company like yours can treat customers this way! There are not enough characters here to fully explain everything that has been done to me. In short, I have had to deal with the following: -I was ...
I recently posted a complaint regarding the auto-renewal of my gym membership fee on a monthly basis after termination of my contract. I have noted the response from Planet Fitness which is the usual ' we need a month's notice in writing' However the truth is: 1. I signed a 2-year fully pre-paid ...
I had an account with Planet Fitness which i closed in May 2007 as i relocated to Durban as their is no Planet Fitness Branches in Durban. Now i get a bill of R14000 from Planet Fitness as they failed to log in my details for the cancellation which they expect me to pay or face being sent to the ...
I am a member of Planet Fitness in Port Elizabeth. My two-year contract expired several months ago. After inquiring at the front desk the lady confirmed that my contact had expired. I was told to write a letter to cancel the debit order, which I did. I was told my request had been processed but I ...
I have been a Planet Fitness member since December 2010. I signed a contract that had a 6months special and ran for another 30months thereafter. Effectively its a 36 month contract. My statement however says that my contract on expires in March of 2014 which means my contract will have run for 39 ...