I have been a member of Planet Fitness for 2yrs in Centurion Gauteng and at the beginning of April 2013 I contacted to inform them of my intention to cancel my contract with them. A Planet Fitness agent by the name of Lizette van Loggernberg responded via email that I should pay R1844 if I want to ...
Good Day, I had a Planet fitness membership (through vitality) which I cancelled (both vitality & Planet fitness) on 30th Nov 2012. I did the cancellation at the Rivonia gym, I notified them of my cancellation & reasons, this was accepted by the person at reception, at the same time I asked ...
I cancelled my membership in November but i still get debited. I was informed to pay a cancellation amount of which I did pay and yet my membership is still active. I keep getting excuses of which they don't really explain why I'm still active and yet i did cancel my membership. ...
Planet Fitness must be the worst provider in the service industry full stop, I have consistently called their call centre over the last 2 weeks and my call has never been answered. This has happened on previous occasions dealing with their head office. They are permanently "out of the ...
I am a new member at Planet Fitness gyms. I am writing to tell you that this company is out to rob its patrons. When I signed up there using my Discovery Vitality membership to receive the 80% discount on fees that Planet Fitness so actively advertise on signs all over Johannesburg, at no point did ...
I am so upset with this branch, the staff there are so unprofessional and just don't care about customer service. I have been trying to cancel my contract because I now can no longer make use of the facilities. I have called them and even went there in person on numerous occasions but no one seems ...