It has now been over a month since I have submitted my cancellation letter and still have not received feedback. Despite complaining once before, Trish Tsikada had responded stating that the refund will take 14 working days to process. I am still waiting!!! How long is this going to take? Is Planet ...
To whom it may concern it was in my last year of contract (2010) where Planet fitness has auto renewed my contract from 2011 without receiving a notification of asking for my permission... I have been billed for two years without the knowing or contacted from planet fitness notifying me about this ...
We are cancelling our contract as we have had issues from the start. From new employees helping us not knowing what they are doing, to new systems being implemented and causing hassles for us. We have had to return to the gym 3 times just to be registered on their system. Initiation fees paid cash ...
Was there at 14:00 this afternoon with kids as it was school holidays and all. There was NO Creche for the kids and also my kids were not allowed to do simple things like ride the exercise bike even under my supervision!! I had to turn around and go home. This is really really not acceptable. You ...
I requested to be transferred to Wanderers at the beginning of the year and was told that it would take 2 weeks. This did not happen so in April I called through to Rosebank to find out why and got told that it will be transferred the next day. That did not happen so on Thursday, 20 June I went ...
On the 14/06/2013 I received an SMS notifying me that my account is in in areas. In response on same day I logged a querry on the Planet Fitness website to find out how did my account get to be in areas seeing that I authorised Planet Fitness to debit directly from my bank and the specific amount ...