I was contacted promptly by customer care, who said they would refund me the difference between the old and the new lower price by crediting my smart shopper account... it's been a month since that promise was made, and the credit still doesn;t reflect..which makes this complaint now even worse ...
On Friday 25 January 2013 I purchased goods from Pick 'n Pay. I then decided to do a cash withdrawal of R700. It showed declined the first time and the cashier decided to use the speedpoint machine. It then approved my transaction. The following day i noticed that the transaction went thru twice. ...
Over the past 2 years I have seen the service of the Claremont Pick n Pay get progressively worse. As a student this is the most affordable place for me to shop in the area however, I have at times had to go to other retailers to find what I am looking for even if it is more expensive. This is ...
I purchased a 6 pack PNP BRANDED yogurt last week with an expiry date of 14/02/2013. The batch was fine until yesterday, when I noticed 2 of the pack was swollen. My 3yr old son had eaten 3 of the pack already. I asked my mom to return it to the PnP HOWARD CENTRE store as the expiry date hadn't ...
Dear HelloPeter, I am a very regular customer to the Pick n Pay chain of stores and since a few days ago, PicknPay's service really started to deteriorate from the 3 experiences that I had: 1. Firstly PicknPay discontinued their delivery service (via online shopping) to my area. So I cannot make ...
Imelda - Deli Manager - anyone need platters please go to Uitenhage, Mosel, Pick 'n Pay speak to Imelda the deli manager. I received excellent service, excellent customer relations, and when she didn't have a product on the list she came looking for me in the shop to discuss alternatives, what i ...