Outsurance managed to recover and refund me my excess payment after being involved in a vehicle accident 2 months prior. The opposing party contested being responsible for the damage to my car, but the Outsurance Legal Dept. handled the issue on my behalf. How often do you get your excess payment ...
I would like to commend Kay Tladi on such good service. She is patient, takes time to listen and extremely helpful. Thank you Kay. ...
I would like to thank Sanet Van Niekerk who dealt with my the recovery of funds for my claim that I submitted after being in an accident. She always kept me in the loop as to how far the recovery process was. To be honest I decided not to get my hopes up as you hardly hear of people actually ...
Mark was patient and went the extra mile to satisfy all my questions. Brilliant service, thank you Mark ...
Called about a new service to find out what exactly is covered plus wanted to do a review policy. The phone call was answered immediately, I was assisted straight away, this is the kind of service customers expect from insurer. Both Calvyn and the other gentleman on the line (forgot his name..) ...
I have been going back and forth for the last 3 almost 4 weeks trying to resolve this claim without any progress on your side. I have made numerous calls to Outsurance trying to compose my frustration with regards to the lack of service. For the last number of years I have never missed a payment ...