Hi, I wish to report on the absolutely great and professional service that I received from Pricilla du Toit. She was on the ball and when the extra mile to help me. I would have never moved from Alexander Forbes to Outsurance had it not been for her service and commitment to making me feel special ...
We have been with Outsurance for many years, and I praised their service with friends, business associates and on this forum. I am going to copy my letter to Mr Govender below after my insurance was cancelled. In a period of a year we had the following claims: 1: 2 x Smash and Grab of the same ...
I submitted a claim on the 18/10/2013 where I received a confirmation sms from the agent from outsurance. My agent confirmed that the claim will be sorted among both insurance companies. It has been almost three months now and I have not received any further communication from Outsurance. I phoned ...
I tried phoning Outsurance on the 8th only got through from 10 Oclock at 13h15, lodged complaint of geyser. On the 9th I phoned outsurance again leaving a number a messages from 08h00 in Morning, Puse Busang only replied at 16h00 in the afternoon. I left messages for Manager to phone me and up till ...
I received an sms with a unique pin for sending my existing paperwork through. But there was no link for a website and I did not receive a e-mail as promised. Please contact me. Thanks ...
My mother in law passed away last month and now we need to get her Outsurance policy on mt father in laws name. Is two phone calls and three emails not enough for them to get an afrikaans speaking person to contact my dad to do the nessasary changes??? How many times do they want me to phone them. ...