I called the manager of Outsurance yesterday (28/01/2013) to ask for assistance of a claim. Instead of trying to help me or give me solutions, she was arrogant. She insulted me and raised her voice. She went into my personal business that has nothing to do with her. She told that NORMAL PEOPLE WILL ...
I've been a customer of Outsurance before & had no problems with them until I moved to Miway. I then saw an interesting campaign where they pay R400 should they be unable to give you a better insurance premium. I did a few quotes with Outsurance using various methods - website, called via ...
We are covered by Outsurance for our Building. We had so much damage to our property with the hail storm and heavy lightning in our Area Parkrand on the East Rand. I called Outsruance logged a claim the assesor came out very fast, but then the service stopped. i have sent several mails with ...
I was contacted last week requesting to be quoted on life insurance - today I received a call from Mariette who was doing a following up on last weeks call - she was very rude and had a lot of accusations flying over the phone - please do yourselves a favour and listen to the recording as in my ...
I seen the add about outsurance offering to pay you R400 if they could not beat your current insurer and I decided to give it a go. After nearly 45 minutes on the phone with someone from the call centre, we reached a point whereby they could not beat my current insurer. The woman passed on a link ...
I logged 3 request to forward me confirmation in writing to verify that I have Veldfire cover as my policy website stated it to be optional. On all 3 occasions I was informed that I am covered. Each time, I again requested what was said over phone in writing. None of my requests have been honored. ...