I recently smashed my car and contacted Tebogo to handle my claim. She went out of her way to resolve the issue quickly and arranged for me to be paid out in only a few days. Well done, you deserve a medal after dealing with a difficult client such as myself. Outsurance really does bend over ...
I had a problem with one of my trucks being broken in the Stellenbosch mountains on Site. Mothusi Makhaza and a lady when he was not available dealt with my claim. If it come to service to the personal extend, these people are more than great. The constant follow up and progress reports made me ...
On the 27th of August 2012 i sent a request to cancel my life policy, i got a response to say my massage was sent to some one to attend to my query, well needless to say they carried on debiting my account until February 2013, all of the payments went through as unpaid but there was one or 2 ...
My wife's back car window was smashed with a hockey ball at randburg astro on a Thursday night at 21:30. The next morning we phoned outsurance at 08:00 and spoke to Milton to claim and arrange for it to be fixed. He organized and said that PG auto glass at black health would phone us. They phoned ...
I Recently asked for a quote and outsurance couldn't even come close to my current insurance. When i submitted my documents for the R400 payout, the mail i received said that i don't qualify for the payout since the area was different. Clearly you guys didn't read my current Policy. It clearly ...
I reported an accident on Monday and made a plan to get to the assessors on the same day. Checked with the Assessors and they said they sent through the documentation on the same day. 5 days later with a phone call every day and Outsurance has still not loaded the claim and organised my car hire. ...