Good Morning I recently (November 2012) put in a claim for a leak in my kitchen. Outsurance had it fixed but in the process the contracting plumbing company damaged tiles on the wall. I have since queried this twice with them as i now have a small whole in the wall. I last queried this in January ...
Good day, let me first start by saying "BENDING BACKWARDS" is clearly an under statement for advertising. You not calling back and giving me a BAD excuse not to pay me YOUR WARRANT IF WE CANNOT BEAT YOUR PREMIUM WE WILL PAY YOU R400. clearly a good strategy for customers to call in and ...
I phoned to query a re rate on my home loan. The consultant who had to help me wasted a significant amount of my time, did not LISTEN to what i was saying, then put me through to another department. After all i phoned the number Outsurance told me to. At the home loan department they could not ...
So we all know the adverts that most companies do, that under normal circumstances are just not true. In my case - well done Outsurance, you advert is actually true. The advert mentions that they will bend over backwards to help you. Yes, believe it or not, this is true. I changed my insurance to ...
I received an increase letter from Outsurance. Got a quote from another company which was alot cheaper than Outsurance. I phoned Outsurance to cancel my policy to which the retension department discounted my policy in order for me to stay with Outsurance. I decided to stay. The NEXT day, I receive ...
Outsurance was our service provider for cover on our residence. The bond was held by RMB, and was in my husband's name. He passed away in Dec 2009. I was the sole beneficiary, and the executors of the estate had to so to it that the bond was paid in full, and to transfer the property into my name. ...