I've been a loyal customer of Outsurance for the past 6 years. In 2006 I had an accident and my claim was settled without any hassles. I stayed with them. I went further to take out House Contents insurance as well. My premium went up to R1103.41 per month. At the end of March my stuff was and I ...
My car was in an accident during February. After many phone calls and emails I got my car back after 6 weeks, Outsurance has not done a proper assessment of the vehicle I got the idea that they never read the accident report Outsurance only had the most obvious visible damage repaired without ...
I don't expect call center staff to be able to address the nuances of my claim, but I find it distressing that not even management, as represented by Mr. Gerrit van Heerden, are able to resolve the matter. Attempts to explain the contingencies of my claim have been met with nothing but canned ...
I am a foreigner and I am interested in getting a car insurance quote. As with the other insurance companies, I went to their website and tried to submit my request. However, when they ask for "ID Number" and I submit my passport number, they consider it invalid and do not process my ...
We put a claim in before easter. Bout 2 and half weeks.and stil waiting for our claim to be sorted.the consultant said it would be paid out asap.like we thought it would .when u deduct our money u do it immediately, if we, or anyone dont pay in time its a problem.but to sort our claim it takes more ...
I put in a claim for my fence falling down. Their add shows them bending over backwards to help. In reality accesses only working Monday to Friday. I work so asked them to do it on a Saturday, they can not do it as it is out of working hours. I must take leave or time off work and drive an ...