I was implicated in a car accident this past Tuesday and I have been seriously impressed by the efficiency and promptness with which outsurance handled the admin of the incident. Within 5 minutes of sending off my accident report the woman at the call centre followed up and had detected that I had ...
"Good Day Ms Ndlovu, With regards to the above claim. Kindly note that we are attempting a recovery of your excess herein and also note that the excess is not guaranteed. With regards to the status of your claim, we are currently waiting for your vehicle to be auctioned by SMD in order for us ...
I sent an email to end my insurance upon which I did not receive response. I then called and was promised a better quotation. this did not materialize. they do not respond on my subsequent email to terminate my insurance sent on 13 June please attend to the R400 as I am getting cheaper insurance ...
I called in yesterday for a quote on your life insurance product, the lady was friendly to start and once the quote was generated I started asking questions which then got her annoyed and rather pushy. This morning I see that an ITC check was done without my consent. Kindly make available a copy of ...
I recently went through the process of getting a quote with Outsurance. They were unable to match my current insurance offering. When I asked about the promotion, the guy told me that he would mail me the details and that I should receive a SMS shortly. I am still waiting for the SMS even though I ...
Called the call centre to updated our insurance policies which are many. She took so much time to get every detail just right. She promised to call me on the Wednesday at a certain and SHE DID! It was absolutely amazing. I had to send faxes and she called me again the next day to confirm that she ...