I bought a car in Dec 2012 & had it insured with Outsurance. The instalment was very high (R1490pm) but their consultants assured me that this amount would reduce within 6 months. I've been informed numerous times that I'm up for a review in June 2013. I phoned them yesterday to enquire by how ...
Outsurance phoned me for a quote on car insurance, they are much more than what I am paying now and I said no thank you. Ever since that call, outsurance phones me every 2nd day for different insurance: life insurance etc I asked 6 times before TAKE ME OFF THE LIST!! I have just received my 7th ...
Because of my change of address, my premium was automatically going up because the area was perceived as high risk. Moeketsi took into consideration my personal circumstance and actually reduced my premium with immediate effect. I even got a refund on the premium that was just deducted. ...
Spoke to a very very friendly and helpful Candice Kirchner this morning. This lady is a real asset to Outsurance. She has empathy with older people and LISTENS! What a surprise, what a pleasure to deal with a person like Candice. She really made my day with her advise and help. Thank you so much ...
I just want to say thank you to, Michelle Carstens at Outsurance who assisted me in changing my policy. We added a new vehicle and changed the other vehicles main driver information. She really went out of her way to assist us and responded quickly to any queries we had via email or telephonically. ...
My car was written off two weeks ago - without any questions or hesitation, Outsurance has dealt with the claim while showing concern for my physical wellbeing after the accident and keeping me up to date with the progress of the claim settlement. I have found another suitable vehicle to buy and ...