I called in to request for a change on my debit order date to be moved to the first. Having explained to Miguel my request and how the procedures doesn't allow everything to be moved to the first due to the pro rata policy, Miguel went on an extra mile in ensuring that I got the best service by ...
Good day Outsurance gave me a quote last week thursday, the lady said she would get back to me in 5 min we are now on Tuesday, i am very disappointed with the service, or it that they could not beat the quote, so they didnt bother to call the customer back. i was for almost 30 min on a call ...
On 25/6/2013 my children were held at gun point and my home burgled. I lodged a claim later the same day. The next day I received a call from the assessor (Corne de Bruyn) from SIAS. She was not prepared to meet with me after hours so I had to take time off from work again. The Friday, two days ...
Today i gave Outsurance a call to see if they would be able to shave a bit off my already low premiums. as we all know times are tough and living is getting expensive! I spoke to a very polite and friendly guy named Gavin. i would just like to thank him for his outstanding competence and ...
Outsurance, :( This insurance company did not provide us with ANY advice to our vehicle (new Amarok bakkie) and the comprehensive cover we took on this vehicle leading to a claim rejection, we received poor feedback on claim results - waiting 3 weeks for Management to review a claim which they were ...
I contacted Outsurance a while ago for a quote on my vehicle. They could not beat my current premium and the guy I spoke to on the phone confirmed that I qualify for the R400. I was then sent a link to upload my policy schedule which I did. I then received an email saying I don't qualify because ...