Ive been a policy holder since 2006 and was in an accident on 14/5/2013. I had to write DETAILED emails and reports and also had an in-depth conversation on the phone with Tracey Naidoo, who was responsible for settlement of my and the other party's claims. NOW, 5m down the line I receive a dozen ...
I have just insured my new car with OUTsurance and I have to say that I was delighted with the service I received. One quick call and I was covered at a really competitive rate AND the advisor looked at my other cover and optimised my premiums on the other cars and our Out and About insurance too. ...
A lady called Nerisha at Outsurance took my complaint about a disability exclusion further and did not stop until it was resolved to my satisfaction. Good service!! I was ready to cancel my policy with Outsurance! Nerisha sure bends over backwards for her clients. She took the time to listen to me, ...
Our house has been insured through Outsurance for approximately 12 years at currently @ R1200-pm, At the beginning of the year there was a cloud burst and the water came gushing into our 2 bedrooms. At the time I dried out the carpets and left the wooden door to dry. A few months later the door has ...
I changed my vehicle insurance to Outsurance. My car was broken into and my radio was. Outsurance doesnt want to cover for my car radio. They said its my own fault because I didnt specify that I had one. My radio is a factory fitted radio that came with the car. When I took out the insurance they ...
I would just like to thank Hushim Makhubela for the professional way he handled my call today. He gave me the information I needed to know and updated my policy to cover my cellphones without any hasles. Thank you for the good service! I wish I could get the same service from other companies. ...