It's my second complaint in 2 days and it seems that I was correct in previously stating that Outsurance doesn't care about customer service. You're very quick to debit my account but sending me policy documents is like rocket science. You have sent me the buildings cover confirmation in a format ...
Again Awesome service. Quick response. Small car accident claim. Incident was reported on Saturday. Booking was made for Monday at 8:30.By 11 approval received and go-a-head given. Extremely happy outsurance client. Thanks for your great service Francina Matlala message passed on from my Mom. :) ...
Quick efficient claim handling. Excellent panel beater service provider. In and out in 7 days. Well done!!! ...
What an absolute pleasure to deal wity this lady. She was friendly, efficient, she know what she was talking about, and I left a very happy customer. Well done!! ...
Johann had a brilliant attitude when I requested him to assist in reviewing our Policy, he immediately attempted to retain us as "OLD" Outsurance customers and SUCCEEDED! Thanks kindly you are an asset to the Company! ...
I had my car assessed and they promised that I will be contacted regarding the results of assessment, this did not happen, I then contacted them (asking to speak to my claim adviser, whom I had never spoken to since registered claim), frustratingly, I kept on being put through to their massage ...