I was involved in a smash and grab. I phoned OutSurance to report it, the lady was super friendly and very helpful and empathetic! Within 20 minutes of my call I had received a call from the company who does the reparations, an SMS to confirm all the claim details, and a follow up call to see if I ...
When moving home I contacted Outsurance and advised them of my new address and the fact that as I was in a smaller house, I had disposed of some insured assets. I undertook to value the remaining items and let them have it which I did. This I posted as it was a long list with details and values. I ...
I contact Outsurance for a vehicle insurance quotation and the agent insisted that they need my bank details to verify and confirm the Quotation. Which company asks for your bank details for a quotation, that is not legal business practice. After leaving several written emails to Outsurance I've ...
Mikayla the senior advisor of outsurance phoned me to offer me a better deal in terms of car and house insurance, half way through the process she immediately told me she can't beat the quote and is what she believe misrepresentation from my current insurance that I pay so little premium. I then ...
Had a very efficient but friendly consultant contact me in response to an online request for a motor insurance quote. The premium offered was substantially better than my current policy with the same cover, so I am switching to Outsurance at the end of the month. Early days, but very satisfied with ...
Was pleasantly surprised when I got a call to confirm that my excess payment recovery was successful and the transfer was processed whilst I was on the telephone with him. Excellent service from outsurance. ...