As advertised, Outsurance undertakes to pay you R400 if they can't beat your current insurance. They couldn't beat mine by a long shot! Undertook to send me an e-mail with a link and an sms with a PIN to be quoted on the link in the e-mail. Recived the sms but not the e-mail. Confirmed my e-mail ...
DURING OCTOBER 2013 DUE TO A STORM MY ROOF TILES WERE DAMAGED. OUTSURANCE WAS VERY DELAYED IN APPROVING THE CLAIM THUS THE SERVICE PROVIDERS WERE NOT ABLE TO ASIST ME AND SAID THEY WILL ONLY START NEXT YEAR. I AM BAFFLED WITH POOR SERVICES RECEIVED OVER AND OVER FROM OUTSURANCE AS TURN AROUND TIME ...
I would like to compliment the excellent service received on Monday evening (16/12) from Grace, the call centre agent, as well as the plumber that was called out. The manner in which it was dealt with was most impressive. It is a pleasure to work with this company. Keep up the good work! ...
I would like to thank Junaine Erasmus for great services. He was efficient, knowledgeable and offered great advice. ...
Myself and my Husband have recently purchased a property through FNB and took homeowners cover recommended by FNB being Outsurance. Our bond was registered at the Deeds Office on the 14th of November 2013. We Received the keys from the previous owner (Charles Stevens) on the 16th of November 2013 ...
On 10 December I experienced a blocked drain. I access the Outsurance Help@Out via their iPad Application on 7h51 - An easy application. Immediately after submission on 7h52 I receive a Reference number which was also send to me via sms. At 7h53 I received a call from Outsurance. They knew who I am ...