In December we ordered 3 nespresso capsule holders (made by Brabantia) from OneDayOnly as Christmas gifts. When we gift wrapped the items after we received it, I noticed that one box sounded like it had more parts than the other two. So I opened all 3 boxes, only to discover that one of the items ...
In mid December I ordered a Springbok jacket from ODO. ODO got the intial order wrong and delivered the the wrong style and colour to what I had requested. Despite the lengthy wait (Which is to be expected over Christmas and New Year) I was impressed by the level of client service along the way. I ...
I love shopping online and have recently (again) purchased some goods from One Day Only. After a while the goods did not arrive so I emailed them and very quickly got a friendly, courteous and professional response from Matthew Leighton at One Day Only. He promised to investigate and as promised ...
I made three orders through this website, on the 12th of December 2013. On the 20th I was phoned by the couriers telling my package has arrived, but it was only one of my three orders, and not all three. Today is the 26th of December, and still none of my other two orders arrived, they have however ...
Wow! What a pleasure to deal with an online promo company that actually cares about their service and customer satisfaction! I got an order delivered yesterday, one item was faulty. I had a reply to my mail about 2 hours later and this morning the supplier has already called and arranged a ...
Hi onedayonly thank you for your great service with delivery of my item, it was within the period you said and you kept me updated with whats happening. This is all that the customers wants, to know whats happening!! Keep it up Leigh Breda ...