I had a policy with them which I wanted to improve and one of the questions was have I ever been depressed and I said YES as that was what I thought to have been the case, they wanted a report from my doctor who said there is none he can give them as what I had was never depression but these people ...
My husband passed away in January sent Thu claim form end of Feb old mutual needed more info from myself and my sons which was duly phoned client services on the 20th june was told it was with the trustee's and it would take 10 to 15 working days phoned today and was told NO! it's still with them ...
In February 2013 I signed for a life, funeral and investment policy with Xola Ndlela from Old mutual in Alberton. I told him the amount I can afford on a monthly basis and he worked out a plan to accommodate my affordability. To my surprise last week I received a call from old mutual call centre ...
I have a loan with old mutual with benefits. i am supose to get R980.00 EVERY month as part of my benefits but it was stopped becouse i am on debt review, but i had witdraw my application with debt review only after 3 days i submited it. my debt councillor did the neccesary proceedure to withdraw ...
I have joined the Old mutual funeral cover for myself and my kids aside and now my kid has passed away and old mutual is saying that he was not covered despite the documents I have received from them that my son is covered for the funeral cover, to my surprise now they are telling me that my son is ...
Spoke to a Lady by the name of Alima inquiring about the progress of my report. She gave me an attitude rather then help me with my query! The actual reason I had called was because their promised turn around time was reached yet they are not informing me of what is going on, I turn to be the one ...