Old mutual has been debiting my bank account for a life insurance policy that belongs to another member of my family. Old mutual cant give me any information as i'm not the policy holder. But i guess that they can talk to the police or relevant authorities when i open a charge of against them. ...
We are waiting 6 weeks now for my pension to payout.try to email and absolutely nobody returns my mail.what happened to customer service? ...
I was with old mutual groupscheme as per my previous employer 's contract. I lodged a claim with my previous employer during December 2012 and advised that the funds be paid in full.7 months later i m still waiting. I phoned my previous employer who advised me to contact Old Mutual directly. I have ...
This is a follow up complain I posted about a month ago. Old Mutual Complains Manager made contact with me regarding the matter, they wanted me to pay R1500 for arrears, but I refused because I will not carry financial costs for their mistakes. Carol agreed to this & promised to try other ...
I AM A CLIENT TO OLD MUTUAL, I APPLIED FOR DEBT CONSOLIDATION VIA INTERNET ON OLD MUTUAL SITE BUT WAS DENIED, I HAVE NEVER RECEIVED THE REASON FOR THIS. ...
I send an email on 22 July requesting that my husband and children be added to my family comprehensive funeral policy. It has been 3 weeks and there is no response from you guys. I called your call centre after 2 weeks and I was told that it would take 10 days to process this. Firstly I think 10 ...