My car insurance premium (Dec 2013) increased by 20% from previous premium. I did not receive notification as i did for the Plat Club membership. I raised this 'personal' consultant Josh Gregory (who is hardly available when i call & need to speak to him and doesnt respond with a call unless i ...
I phoned on 26/12/2013, requesting that this policy is cancelled. On the 27 the premium of R492 was deducted. I phoned AGAIN 29/12/2013, spoke to Andile who apparently is my PPC (Personal Portfolio Consultant). What a big word for such bad service given. He doesn't even know his manager's ...
I was debited 4 times after signing with Oakhurst insurance, I called their line on 0448053483 and email the person responsible which is Isaac but he is failing to get back to me. I spoke to him about a week back and he said he will reverse 2 debit orders that were not suppose to have gone off but ...
I would like to express my sincere appreciation for the outstanding services that I received from one of your employees, Ms Catherine Van Rooyen, when I was looking for the printing of my trip report. This document was urgently needed and Ms Catherine showed a high level of diligence and ...
I TOOK OUT A POLICY AND AFTER A FEW DAYS I CALLED TO CANCEL IT, AND TO MY DISMAY A DEBIT ORDER WENT OUT FOR THE POLICY SO WHEN I CALLED TO QUERY IT I WAS TOLD CALL MY BANK THE REVERSAL WILL BE QUICKER WHICH I DID, AND PAID A STOP ORDER FEE FOR THAT CANCELLATION, 2 DAYS LATER ANOTHER 2 DEBITS WENT ...
I was looking to move my car insurance to Oakhurst with effect January 2014, this was subsequently cancelled as my current insurance provider was able to match the offer. I followed the necessary steps to cancel the policy with Oakhurst only to be debited the premium plus additional amounts! I ...