I would like to express my sincere appreciation for the outstanding services that I received from one of your employees, Ms Catherine Van Rooyen, when I was looking for the printing of my trip report. This document was urgently needed and Ms Catherine showed a high level of diligence and professionalism that I really needed at the time.
I really felt that her efforts need to be acknowledged and appreciated, hence my motivation to write this compliment to you.
Sincerely
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