On the evening of Sunday 7 April, my mother was taken to Netcare Union hospital for cuts to her wrists. She was booked in at 20:00. After various attempts to get someone to assist with her stitches, she only got helped after 02:00 the next morning. I was informed this happened because of 3 ...
3 days later I am still awaiting the client liason person to contact me, but I can be rest assured my bill will arrive long before she returns my call. I think its fair in saying waiting for 4 hours to get treatment for a 6yr old is way over the limit of expectation, especially since he had a ...
I took my sister to Milpark Hospital this morning due to her having serious abdominal pains. It took almost 2 hours from the time that her doctor admitted her to the time that she was in the hospital bed. Firstly, it took 1.5 hours of sitting in the so-called "waiting area" to fill out ...
A few weeks ago my mum was in St. Augustine's Neuro ward for a decompression & fusion. Every time I visited her, she complained endlessly about the nurses & how they don't care. The doctors give them instructions and they don't follow through. She complained on some assessment that someone ...
I am deeply disappointed with the service from Netcare N1 City. To be honest we've been with you for many years and the last 2 visits including the treatment we received from the staff on the 04/04/2013 was terrible. You have good doctors that is why we choose Netcare N1, but I assure you that ...
I don't even have enough space for all of the complaints I have! Nurses, matrons and cleaning staff are rude, tactless, disrespectful and have no problem waking up a sleeping patient any time of the day or night. The dusbins gets cleaned at 9.30pm! The ward is in absolutely chaos at 10pm, and no ...